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International calls

Sunny1
Level 1: Joiner
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on ‎13-07-2020 09:12

on ‎13-07-2020 09:12

Hello,
Whenever I call a foreign number (international call), the recipient don't get to see my my number (+44) but rather they get the call from a local number in their country. And usually they are not able to call me back as the local number that appears on their screen during the call does not exist.

Experiencing this with 02. Didn't have this experience with EE
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MI5
Level 94: Supreme
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on ‎13-07-2020 09:15

on ‎13-07-2020 09:15

@Sunny1 

It's down to how the local network handles the international call.

It sounds like they are being routed through a local gateway.

I don't get a CLID if someone calls me from Germany, but I do from say France of Czech Rebublik.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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