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International calls

Amber25gaja
Level 1: Joiner
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on ‎24-04-2020 20:52

on ‎24-04-2020 20:52

I have recently upgraded my phone and noticed that I am unable to call or text my family in Lithuania. I get no signal at all and call just ends and any messages I try to send are undelivered. How can I fix this as I had no issues with my old phone and contract
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jonsie
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on ‎24-04-2020 20:55

on ‎24-04-2020 20:55

Do you have a spend cap @Amber25gaja 

Guide: Spend caps on O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Amber25gaja
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on ‎24-04-2020 21:16

on ‎24-04-2020 21:16

I don’t believe I do
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MI5
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on ‎24-04-2020 21:49

on ‎24-04-2020 21:49

@Amber25gaja 

Sounds like an internation calling bar.

Customer service will need to remove it Guide: Coronavirus Community Help and Support 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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