Solved: International caller bolt on (trial)

Anonymous · ‎02-12-2017

I used to have International Favourites to call family in America. They’ve discontinued it and now said they would give me the cheapest rate they offer. I just checked my Bolt Ons and I have something called “International caller bolt on (trial)” and so far have been charged £1.25 for a call that ended up on a voicemail and another call to an American landline that lasted only 5 minutes. I can’t find anywhere on the O2 website any informational on “International caller bolt on”. Please help me find a way to make calls to American mobile phones cheaply!

MI5 · ‎02-12-2017

The price you have been charged will be reduced to the advertised prices in a few days time.
Whilst it's on trial the billing side of things isn't fully functional yet.
https://www.o2.co.uk/intertrial

From the link you will be paying 2p per min to mobiles or landlines.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-12-2017

The price you have been charged will be reduced to the advertised prices in a few days time.
Whilst it's on trial the billing side of things isn't fully functional yet.
https://www.o2.co.uk/intertrial

From the link you will be paying 2p per min to mobiles or landlines.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎03-12-2017

@Anonymous The cheapest way to call the US, as in FREE, is to download WhatsApp and have whoever you're calling in the US download the app to their mobile too. You can text and call with voice or video totally free, but you both must have the app.

The only other alternative is to use Skype or a different VOIP over WiFi or your data allowance and buy credit to make calls to mobiles or land lines. Either way is a much better choice than to call using any bolt-on from O2.

I DO NOT WORK FOR O2