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Level 1: Joiner
Posts: 2
Registered: ‎02-09-2020

International cal's

Hi,
I can't make any cals to poland, when i try to call it show a mesagw that my calls are blocked
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Posts: 106,049
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: International cal's

@Kajakasia 

You may have a spend cap or an international call bar.

Call customer service to check.

Numbers here Guide: Coronavirus Community Help and Support 

and here http://www.o2.co.uk/contactus

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎02-09-2020

Re: International cal's

I did call and did what you writed and each time it go back to the first wersion to chose 1 or 2 and its the end of the call
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Posts: 106,049
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: International cal's

@Kajakasia 

I'm afraid you have to keep trying.

They are still very busy.

Try the other numbers in the link also.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,640
Registered: ‎23-07-2014

Re: International cal's

Hi @Kajakasia , sorry to hear you were having issues with international calls. Did you manage to make any progress with this since yesterday?

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