International Favourites on business line

[Anonymous]

I have been having problems with updating my numbers on my international favourites and despite numerous phone calls, chats etc the issue still hasn't been resolved and I still can't use the normal interface that I use for my daughters pay-and-go account which has no problems updating. I'm very frustrated this has been going on for a good couple of months now and I still have no call back or had the issue dealt with. I'm no nearer to knowing the problem nor when it will be solved. I think I ought to have the money paid for IF back since I can barely use it

[MI5 · Accepted solution]

You will need to discuss this with CS. As customers like yourself we can't help with account issues, sorry.
http://www.o2.co.uk/contactus
8002 for business accounts.

[jonsie]

http://www.o2.co.uk/how-to-complain