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Anonymous
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International Favorites not been working since 5-Dec

International Favorites not been working since 5-Dec

 

Can you please confirm if it is a global issue or just me?

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Registered: ‎04-04-2012

Re: International Favorites not been working since 5-Dec

Someone else has reported it too so I suggest you contact CS for them to investigate.
http://www.o2.co.uk/contactus
@Toby is this known to the team - it's the second similar post in the last few days?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎04-01-2009

Re: International Favorites not been working since 5-Dec

Hopefully it's a temporary glitch but one which I would hope customer service are aware of.

Former Staff
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Registered: ‎13-08-2012

Re: International Favorites not been working since 5-Dec

Hi guys,

 

The service is encountering a small issue at the moment and is being looked at as we speak. It will hopefully be up and running very soon! Thanks for flagging this @MI5@jonsie and @Anonymous

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Posts: 115,381
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Registered: ‎04-04-2012

Re: International Favorites not been working since 5-Dec

Cheers Toby.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: International Favorites not been working since 5-Dec

Does anyone  have an update as to when international favourites service will be fixed?

Posts: 98,486
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Registered: ‎14-01-2013

Re: International Favorites not been working since 5-Dec

Hi @Anonymous No we are still waiting for an update on this. There has been a technical issue for a couple of days now. Hoping it will be fixed soonSmiley Wink

*The Game Is On*

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Posts: 83,853
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Registered: ‎04-01-2009

Re: International Favorites not been working since 5-Dec

Posts: 115,381
Topics: 571
Solutions: 15,780
Registered: ‎04-04-2012

Re: International Favorites not been working since 5-Dec

Toby is the official word on the subject.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 11,575
Registered: ‎13-08-2012

Re: International Favorites not been working since 5-Dec

Hi all,

As soon as I have an update around this I'll let you all know.
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