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International Calls and Texts

DeeP1973
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Hi

 

I have O2 travel and O2 Travel Inclusive Zone included in my package yet I can't send texts to international numbers or dial international numbers from my phone - anyone got any ideas?

Thanks

 

 

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MI5
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@DeeP1973 

Travel options are only for when travelling out of UK.

All international calls and texts are chargeable when in UK so if you have a spend cap or bar on your account, you won't be able to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@DeeP1973 

Those only work when you are outside of the UK.

*The Game Is On*

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DeeP1973
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Hi - I don't have a spend cap.  Should I not just get charged the normal network rate for calls/texts?

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DeeP1973
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Ah - you're right - I do have a spend cap - I thought I didn't.  Any ideas how I remove it? Thanks

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Cleoriff
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@DeeP1973 

You have to call O2. Numbers in this link Guide: Coronavirus Community Help and Support 

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MI5
Level 94: Supreme
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@DeeP1973 

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 7
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