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Anonymous
Posts: 0

Re: Insurance

I explained it to them but they want to know where was it bought from so they can insure it with same company
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Posts: 98,653
Topics: 545
Solutions: 12,416
Registered: ‎04-04-2012

Re: Insurance

That makes no sense as O2 insure are their own company, but anyway, like I said, if they aren't interested try elsewhere.
There are hundreds of options if you Google Mobile Phone Insurance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 84,668
Topics: 716
Registered: ‎14-01-2013

Re: Insurance

[ Edited ]

Mine is insured with Nationwide. Not sure where my daughter in law and son are insured but they are both on O2 and did NOT insure with them. As I said they have made claims on their insurance and were never asked for proof of purchase

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Anonymous
Posts: 0

Re: Insurance

Ask the person who gifted the iPhone to you.
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Anonymous
Posts: 0

Re: Insurance

Not even Apple can help me, nationwide is for home insurance right?
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Posts: 84,668
Topics: 716
Registered: ‎14-01-2013

Re: Insurance

Or insure with another company.....it really is as easy as that...Smiley Wink

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Posts: 98,653
Topics: 545
Solutions: 12,416
Registered: ‎04-04-2012

Re: Insurance

Nationwide is a bank and some accounts cover personal items such as phones for insurance purposes.
Check with your own bank what they can offer you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Insurance

But all of them won't insure without reciept
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Posts: 84,668
Topics: 716
Registered: ‎14-01-2013

Re: Insurance


@Anonymous wrote:
Not even Apple can help me, nationwide is for home insurance right?

No Nationwide is a building society and I have an account with them. My son tells me he was insured with Churchill...my daughter in law was with her bank...

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Posts: 84,668
Topics: 716
Registered: ‎14-01-2013

Re: Insurance

[ Edited ]

@Anonymous wrote:
But all of them won't insure without reciept

They would. If you did mobile phone insurance online...there would be no way you would be giving a receipt..

As stated no-one I know has been asked for a receipt when insuring a phone...nor when making a claim.

.

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