Solved: Insurance

Stephen15 · ‎10-03-2022

Does anyone know what I need to put on the envelope when swooping phones on the door step for an insurance claim on a phone

MI5 · ‎10-03-2022

@Stephen15

Nothing.

The courier brings all paperwork.

Just put your name and claim number on a piece of paper to go with it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-03-2022

@Stephen15

Nothing.

The courier brings all paperwork.

Just put your name and claim number on a piece of paper to go with it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎10-03-2022

@Stephen15 Make sure the courier gives you a receipt with hopefully a tracking number, and hold onto it until you're absolutely sure the phone is back in the hands of O2.

I DO NOT WORK FOR O2

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