Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Anonymous
Posts: 0
Accepted Solution

Insurance

Wants to know wen do u pay the excress for a claim
Posts: 70,376
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Insurance

http://static.o2.co.uk/www/docs/termsandconditions/o2_insurance_ti15_04092013.pdf

4. Excess

In the event of a successful Claim We will not cover the Excess which must be paid by You.

The amount of any Excess will either be added to Your airtime bill or collected upon Your Claim
being accepted by another appropriate method decided by us.
Posts: 88,553
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: Insurance

The customer service adviser will tell you when you call to register the claim.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)