Insurance on 5c i phone

[Anonymous]

I upgraded my contract last Sunday.  I have taken out an insurance which I find I do not need as I am covered by my home contents insurance policy.  I was informed on Sunday by your excellent member of staff that I had 30 days to cancel, so I am asking to cancel the policy with immediate effect, John

[Cleoriff]

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@Anonymous wrote:

I upgraded my contract last Sunday.  I have taken out an insurance which I find I do not need as I am covered by my home contents insurance policy.  I was informed on Sunday by your excellent member of staff that I had 30 days to cancel, so I am asking to cancel the policy with immediate effect, John

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Hi @Anonymous 

You will need to contact O2 directly to cancel..This is the community forum and we have no access to your account...

(Welcome to the forum by the way)

[Bambino · Accepted solution]

@Anonymous Please use this link http://www.o2.co.uk/contactus

[jonsie]

Unfortunately we are all customers like yourself so please call customer service.

Welcome to the community