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Insurance claim

bbantoniobb
Level 1: Joiner
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Hello!

I just damaged my phone and I want to make an insurance claim. How can I do it? 

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KingAmo
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@bbantoniobb

You have to call customer service.
Select any option either being fraud or theft to get through.
Try the number ending with 4005 it work best
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I read that you will have to fill out some forms when you call

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KingAmo
Level 15: Gaining a Reputation
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Registered:
@bbantoniobb

You have to call customer service.
Select any option either being fraud or theft to get through.
Try the number ending with 4005 it work best
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I read that you will have to fill out some forms when you call
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MI5
Level 94: Supreme
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@bbantoniobb 

How to and claim form here https://www.o2.co.uk/help/digital-services/o2-insurance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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