Solved: Re: Insurance claim excess

Jgrafton123 · ‎20-03-2017

I have recently ahd to make an insurance claim and there is an excess payable of £60. I was informed that this can be added to my 1 of 3 airtime bills but I am unsure if this will be spread out over the next 3 bills or will be taken all in one go. has anyone done this and knows which way it will be?

thanks

MI5 · ‎20-03-2017

It would depend on how the agent applied the charge to your bill so you would need to call back to check or look in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-03-2017

It would depend on how the agent applied the charge to your bill so you would need to call back to check or look in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

madasaf1sh · ‎20-03-2017

It's taken on 1 bill usually the 2nd one after the claim..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

O2

Insurance claim excess

So then, this courier arrived

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears