on 07-06-2024 15:26
Hi there,
I am looking to reduce the price of my tariff please. I’ve been looking around and can find others who’d charge £10 a month for a sim only deal.
Are you able to kindly look into this for me?
Many thanks
Gemma
on 07-06-2024 15:29
If you're out of contract,
Use USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
If still in contract, you need to wait until you can upgrade.