Increase in Pay Monthly charge from April 2026

[Lismore]

I have just been informed that my monthly payment will increase from £1.80 to £2.50 from April 2026 - no explanation given!

This represents an increase of 20% approximately.  As RPI is only 3.9% this month - can this extoronate incresae be explained?

[jonsie]

I haven't received any notification of this so it's surprising

Also very unwelcome if this affects all customers

[Enlli]

I know they have put up the charges for some ex Virgin customers but I've not heared anything other than that.

[Enlli]

From USwitch 

 

[MI5]

@Lismore 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook or Instagram https://www.o2.co.uk/abouto2/social-media or give them a call on 202 or 0344 809 0202

[jonsie]

From the O2 shop website

Looks like across the board increase for all...

[Enlli]

OFCOM....... The Networks' friend

Gave them a licence to print money.

[MI5]

Guaranteed this was coming after they stopped the uswitch upgrades and started refusing number migrations. Forces customers to stay and pay the uncrease.

[jonsie]

Apparently they are changing switch up to 11 months

But you can still buy the switch up bolt on stating 90 days

O2 constantly cease to surprise me with changes not being as advertised uniformly on the website

[jonsie]

As this post

Re: Switch up changing to 11 months - O2 Community