Incorrect you have used 80% of your data message.

[kamalaggi]

Hi,

Basically I have 6gb data (3gb + free 3gb data bolt on for 24 months).

When I hit around 2.5gb I usually get the text saying you have used 80% of your inclusive data. Is there anyway to fix this so I get the notification when im nearly hit 6gb?

The myo2 app shows the full 6gb of data.

Thanks.

[Glory1]

As far as I'm aware you cannot alter the notification for data usage @kamalaggi as it is system generated to warn when 80% and then 100% of your data is used. One of my more tech-savvy friends on the forum may know something I don't. @MI5 can you help?

[Cleoriff]

Hi @kamalaggi You have a promotional data discount I presume. You will get the message when you are close to using up the first 3gb of your data, then the second 3gb will kick in. 

https://community.o2.co.uk/t5/How-to-guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494

There is no way to 'fix' the notifications. You are receiving a timely warning about your data usage

[Anonymous]

@kamalaggi That’s normal & nothing to worry about. Your promotional bolt on should kick in once the inclusive allowance has been used 

[kamalaggi]

Thanks guys for your help.

Its just a bit annoying. Looks like ill have to live with it.

[Anonymous]

Good luck @kamalaggi

[Cleoriff]

@kamalaggi. Enjoy it though when your extra data kicks in...:smileywink:

[MI5]

We are getting quite a few of these questions asked now.
@Martin-O2 is it something that can be looked at by O2 to see if the system can recognise the actual status of the data used including the bolt on?

[Anonymous]

I agree I’ve seen several of these threads over the past few days 

[MI5]

Maybe merge all posts into one thread too to keep things tidy?