Solved: Incorrect charge

Callumliving99 · ‎20-04-2022

Hello

I hope you are well

I believe I have been charged additional for items that are included in my plan.

Can you please review and update my bill accordingly.

Calls to 07 numbers should be free for me from the EU

Speak soon

Kind regards

Callum

Cleoriff · ‎20-04-2022

This is a community forum. We have no access to your account. You need to contact O2.

If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help.

As for 07 numbers, check what's free here (it depends what number comes after the 7. If it's a 6 you will be charged ) :

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎20-04-2022

This is a community forum. We have no access to your account. You need to contact O2.

If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help.

As for 07 numbers, check what's free here (it depends what number comes after the 7. If it's a 6 you will be charged ) :

Veritas Numquam Perit

O2