Incoming text charges

[JTW]

I got 2 texts from 1 person with a moving emoji happy face type thing. O2 charged me for each. .416p why. I have no control on these coming in. Or do i?

[Cleoriff Level 94: Supreme]

Hi @JTW You shouldnt have been charged at all. Only the sender pays

https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

You need to contact customer services and speak to them https://www.o2.co.uk/contactus

[MI5 Level 94: Supreme]

If you replied directly from the received message it defaults to sending as an MMS, so you will have been charged for replying to them.

[Cleoriff Level 94: Supreme]

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@MI5 wrote:
If you replied directly from the received message it defaults to sending as an MMS, so you will have been charged for replying to them.

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I can't see how that works @MI5? It's not as if you are capturing the text to reply, you are simply sending a text. I have responded to loads of text containing emojis and have never been charged once?

[MI5 Level 94: Supreme]

If you reply to an MMS it will.

[Cleoriff Level 94: Supreme]

Well that's a new one on me. As I say I have replied to a MMS and never been charged.

Not being argumentative, just stating facts.

If that really is the case then maybe it should be added to your guide I posted above?

[MI5 Level 94: Supreme]

It will clearly state an MMS is being generated when you hit reply.
But, just because a message has an emoji in it doesn’t mean it’s an MMS.

[Cleoriff Level 94: Supreme]

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@MI5 wrote:

But, just because a message has an emoji in it doesn’t mean it’s an MMS.

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Yes I'm quite aware of that thanks. I know what a MMS is. I also know I have never been charged when replying to one...Lucky me.