on 10-09-2019 06:57
Solved! Go to Solution.
on 10-09-2019 07:00
Independent help here www.payforitsucks.co.uk
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 10-09-2019 07:57
Very sorry to hear that you have been a victim of these despicable scammers. With the above advices you will get your money back. Get your money back, it may take a little effort but don't let these scum bags get your money😠
Glad you came to the o2 community forum welcome and good luck ! TallTrees
on 10-09-2019 09:35
Sorry to hear you have fallen victim to a premium message scam.
Please check out the very useful advice offered.
Did the text message include mention of stopping future messages by texting STOP? If so text STOP straight away.
Call O2 customer service and ask for a bar to direct bill and bar to premium calls on your phone.
I hope you are successful in getting your money back.
Welcome to the Community