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Incoming call problem
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on 04-08-2019 03:03
Solved! Go to Solution.

Re: Incoming call problem
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on 04-08-2019 07:11
This could be a phone issue, SIM card issue or network issue.
Have a look at this post for some things to try, then let us know the results.
https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
Also make sure that you aren't covering the earpiece with anything and try switching to loudspeaker to see if it helps.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Incoming call problem
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on 05-08-2019 13:33
Hi @Mrsaljezan1, I was wondering if you got a chance to try the above suggestions yet? Any improvements with your calls?
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