Inclusive minutes

[Anonymous]

Hello,

The query I have is this: for a pay monthly O2 tariff with inclusive minutes, how are the minutes calculated? For example, if I made a call for 1 min 2 sec, would that be counted as a 2-minute call? A recent enquiry to O2 suggested that this was the case.

However, a friend's 'My Device' web page for his pay monthly contract shows the remaining inclusive minutes in the format '364:21'. This appears to be 364 mins and 21 seconds, and suggests that time is clocked by the second, not rounded up to the nearest minute.

Any clarification on this would be appreciated.

Martin

[Anonymous]

I used that site yesterday and the number supplied that used my inclusive minutes directed me to different Dept ,but the nice lady then re directed my call.

[MI5]

I usually find it shows me a range of numbers for different departments against a single number search....

[Anonymous]

Yes its a good site a lot of companies are now switching to 03 numbers now which of course are included

[jonsie]

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@MI5 wrote:

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@Anonymous wrote:
I agree davethorp Unless your ringing a number not included in ones inclusive minutes.

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Best to use apps such as the "SayNo" ones to avoid those kinds of calls.......

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I'm happy with the app and I've never paid for a call on my mobile in all the years I've had a contract.

Contract customers do get their allowances by the second, it's only when you go over your allowance that calls are rounded up.