on 14-03-2009 14:39
My wife has an emergency phone in her car with a Pay and Go sim card in it. I checked it today and it now says the sim card is inactive. This sim card has/had credit on it so I am not happy that it appears to have been deactivated!
It is a good job that I checked it and she didn't need it in an emergency!
Why has this happened and can I get my credit back?
on 14-03-2009 14:45
on 14-03-2009 15:07
They may be able to help if you give them the number off the SIM which can be cross referenced with the phone number.
However, be aware if it is some time since the phone has been used the number may well have been re-issued.