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Level 1: Joiner
Posts: 1
Registered: ‎12-09-2018
Accepted Solution

Import existing number

I’ve just got my new sim and new number from O2. Put it into my iPhone 6 replacing existing sim from another service provider. Filled out form, put in new sim serial number and PAC and want to know how quick it will transfer. Need my original number to work immediately due to work commitments. How long does it take to transfer?
Posts: 72,779
Topics: 556
Solutions: 3,454
Registered: ‎04-01-2009

Re: Import existing number

It won't work immediately, usually 24-48 hours.

Posts: 0

Re: Import existing number

Is the phone unlocked first before you are able to put your new sim in? 

Posts: 90,117
Topics: 539
Solutions: 11,757
Registered: ‎04-04-2012

Re: Import existing number

Once the form has been processed, you will get a text to the phone with the number you are keeping to tell you the date of the port. Usually it's the next working day, so if requested at the time you posted here, it will be done on Friday.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,413
Registered: ‎18-04-2018

Re: Import existing number

Welcome to the forum, @Vik Wave


I hope the replies above answered your question, and it'd be great if you could come back to let us know when your number ports. If you have any additional questions, fire away!

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