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If I order a new sim deal (same number) do I get charged straight away?

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TotallyTom
Level 1: Joiner
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on ‎10-08-2018 08:16

on ‎10-08-2018 08:16

I still have 17 days left on my contract but wanted to change to a better tarriff now. Will I be charged immediately or when the current contract ends? Thanks.
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Glory1
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on ‎10-08-2018 09:35

on ‎10-08-2018 09:35

Morning @TotallyTom

 

The following link should answer your question

https://www.o2.co.uk/help/pay-monthly/upgrading-your-device

 

Good luck and welcome to the forum

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Anonymous
Not applicable

on ‎10-08-2018 09:09

on ‎10-08-2018 09:09

If you change tariffs now then you will be charged a month in advance & possibly a pro rata allowance for the few weeks
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Glory1
Level 43: Bright Spark
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on ‎10-08-2018 09:35

on ‎10-08-2018 09:35

Morning @TotallyTom

 

The following link should answer your question

https://www.o2.co.uk/help/pay-monthly/upgrading-your-device

 

Good luck and welcome to the forum

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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MI5
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In response to Glory1
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on ‎10-08-2018 12:03

on ‎10-08-2018 12:03

You’ll just pay the equivalent of 17 days extra of the new tariff which will be added to your next bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎13-08-2018 10:48

on ‎13-08-2018 10:48

Hi @TotallyTom, I hope the info @Anonymous, @Glory1 and @MI5 shared above answered your question, and please let us know if you have any additional questions slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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