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1 ACCEPTED SOLUTION
Accepted Solutions
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If you follow the UPGRADE path via O2 you always keep your number.
If you are coming from another network then you need to contact O2 to migrate your number across
Guide: Migration & porting into O2
If you need help from O2
You should contact the sales team as they can help you with that – Call them on 0800 081 0255 OR message them on Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
- 125805 Posts
- 829 Topics
- 7549 Solutions
If you follow the UPGRADE path via O2 you always keep your number.
If you are coming from another network then you need to contact O2 to migrate your number across
Guide: Migration & porting into O2
If you need help from O2
You should contact the sales team as they can help you with that – Call them on 0800 081 0255 OR message them on Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
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Use USwitch
Sim Only Deals: Compare our best in September 2023 - Uswitch
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
