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If I Leave 02 before my contract ends in Dec will I need to pay a penalty

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Keith191
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on ‎08-11-2019 23:19

on ‎08-11-2019 23:19

My 02 contact is due to end Dec 27th , if I leave 02 how much will 02 charge me as a penalty for leaving early?
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MI5
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‎08-11-2019 23:38 - edited ‎08-11-2019 23:41

‎08-11-2019 23:38 - edited ‎08-11-2019 23:41

@Keith191 

Text the number shown here to cancel and you'll be texted back with the cost to terminate

Text INFO to 85075 to get details on any early termination fees that may be payable. If you are on O2 Refresh/O2 Custom Plan and there are payments to go on your credit agreement these will become due if you leave.

 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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‎08-11-2019 23:38 - edited ‎08-11-2019 23:41

‎08-11-2019 23:38 - edited ‎08-11-2019 23:41

@Keith191 

Text the number shown here to cancel and you'll be texted back with the cost to terminate

Text INFO to 85075 to get details on any early termination fees that may be payable. If you are on O2 Refresh/O2 Custom Plan and there are payments to go on your credit agreement these will become due if you leave.

 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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on ‎11-11-2019 16:24

on ‎11-11-2019 16:24

You shouldn't have any problems if you follow the above advice @Keith191 but if you have any further questions let us know! 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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