Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎08-12-2020
Accepted Solution


Please can some one help me, I got my partner a Samsung tablet for Christmas and my daughter got an ipad... even thought they both come with phone numbers I am struggling to either call, facetime and text?? Trying to get through to 02 is impossible. Can any one help me please.. Im phone is an ipad and my ipad is a pro, daughters is 8th gen abd partners is samsung S6??

Thank you x

Posts: 113,970
Topics: 568
Solutions: 15,347
Registered: ‎04-04-2012

Re: IPAD/Tablet


You need to use iMessage to message the iPad as they don't do normal sms messages.

The Samsung tablet will need a messaging app downloading such as Google messages in order to receive them too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 49: Rootin' Tootin' 
Posts: 6,663
Registered: ‎26-03-2014

Re: IPAD/Tablet

Mobile data sims for tablets are unable to make or receive calls using mobile networks.
You should be able to use FaceTime or WhatsApp to call or send messages.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here