INTERNATIONAL CRAZY CHARGES AFTER BEEN TOLD ABOUT TRIAL CALLS

21-12-2017 20:49 - edited 21-12-2017 21:18
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21-12-2017 20:49 - edited 21-12-2017 21:18
I HAVE BEEN CHARGE £800 ON INTERNATIONAL CALLS AFTER REMOVING THE BOT ON AND TELLING ME I AM GOING TO BE ON A TRIAL SYSTEM!!!
Does anyone have a similar problem?
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on 21-12-2017 20:51
See the FAQ's here (scroll to bottom)
https://www.o2.co.uk/intertrial
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on 21-12-2017 20:55
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on 21-12-2017 20:55
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on 21-12-2017 20:58
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on 21-12-2017 20:58
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-12-2017 21:12
I spoke to them and they said i have never been in a trial, even they said before i was
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on 21-12-2017 21:13
thank you, that shows what they say they never said!!! cheers
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on 21-12-2017 21:15
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on 21-12-2017 21:15
http://www.o2.co.uk/myo2
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on 21-12-2017 21:28
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on 21-12-2017 21:28
That showing on my charges would have given me a heart attack if I hadn't known how it worked!
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on 21-12-2017 21:29
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on 21-12-2017 21:29
It's about time O2 got this part of the 'trial' sorted! Hardly a trial when people are being grossly overcharged until O2 decide to refund......
Veritas Numquam Perit
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on 21-12-2017 21:34
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on 21-12-2017 21:34
Hopefully they will when it goes live but surely they can fix it even in a beta trial.

