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ID for signing up to a contract online

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Happenstance
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on ‎19-09-2020 20:22

on ‎19-09-2020 20:22

Hopefully someone can help me, I've been trying to find the info online but feel like I've been getting conflicting information.

 

I'm planning on getting a new pay monthly contract and phone next week and am going to order online. What ID or documents will I need for this? What I'm a bit worried about at the moment is that I don't have any up to date photo ID.

 

Thanks.

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MI5
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‎19-09-2020 20:25 - edited ‎19-09-2020 20:26

‎19-09-2020 20:25 - edited ‎19-09-2020 20:26

@Happenstance 

If you order online for home delivery there are no documents required.

O2 will run a credit check based on the info you give them and they may follow up with an ID check over the phone, but this will just be to confirm your bank details relate to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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‎19-09-2020 20:25 - edited ‎19-09-2020 20:26

‎19-09-2020 20:25 - edited ‎19-09-2020 20:26

@Happenstance 

If you order online for home delivery there are no documents required.

O2 will run a credit check based on the info you give them and they may follow up with an ID check over the phone, but this will just be to confirm your bank details relate to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Happenstance
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on ‎19-09-2020 21:29

on ‎19-09-2020 21:29

Thanks for the help!

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MI5
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In response to Happenstance
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on ‎19-09-2020 21:31

on ‎19-09-2020 21:31

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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