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on 09-09-2021 19:14
My pay monthly contract is coming to an end and I do not want to renew my contract. How to do I prevent automatic renewal?
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on 09-09-2021 19:26
@Grant11 Follow the info in this guide Guide: Cancelling Your Contract
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on 09-09-2021 19:26
@Grant11 Follow the info in this guide Guide: Cancelling Your Contract
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on 25-10-2021 14:50
I've got two tablet one end in 030 and the other tablet end in 153
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on 25-10-2021 15:03
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on 25-10-2021 15:03
@Keighleyross13 If you have two contracts that you want to cancel you need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also try to reach O2 via social media:
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)