I would like cancel new number because i not used i still pay monthly

[Magdalena3]

Samsung Galaxy

[Magdalena3]

Good morning I would like ask is possible cancel my new number because I nit uses i still pay £14 monthly

[MI5]

@Magdalena3 

How to cancel here 

Guide: Cancelling Your Contract 

If less than 14 days since you had it you need to call O2 to cancel under the change of mind policy.

Numbers to call here 

Guide: Coronavirus Community Help and Support 

[Magdalena3]

Hi I try contact o2 i out my number and she say not recognised so I still pay my bills from 3 months

[MI5]

@O2Waqas 

Help needed please

[O2Waqas]

@MI5 no problem, thank you for the tag

@Magdalena3 I will send you a private message so we can look into this for you, 

Thanks 

Waqas

[MI5]

Cheers @O2Waqas