Solved: I wish to change my tariff but when I look on the ...

Davidtrue · ‎24-08-2021

I wish to change my tariff to a Sim only plan 12 month contract 12 GB of data on the app on my phone it is saying about £18 and on my laptop it says £8

MI5 · ‎24-08-2021

@Davidtrue

Make sure you are choosing to "upgrade" and not "change tariff".

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-08-2021

@Davidtrue

Make sure you are choosing to "upgrade" and not "change tariff".

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

I wish to change my tariff but when I look on the o2 app it is saying that for a 12 GB data is £18

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