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I was to receive a refund for Disney plus which I did not want and was due a refund of £50

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Clare123
Level 1: Joiner
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on ‎01-08-2023 12:23

on ‎01-08-2023 12:23

I was to receive a refund for Disney plus which I did not want and was due a refund of £50 And have not received this. They said I was to use this and deduct of monthly bills. I’ve still not received this and I am unhappy with this service. 

if the issue is not fixed I will be taking my custom elsewhere.

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Enlli
Level 69: Guiding Light
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on ‎01-08-2023 12:45

on ‎01-08-2023 12:45

We are all customers here and cannot access accounts. 

There is nobody from O2 who will read you post and threat to leave

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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MI5
Level 94: Supreme
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on ‎01-08-2023 12:45

on ‎01-08-2023 12:45

@Clare123 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
  • 8995 Posts
  • 67 Topics
  • 1794 Solutions
Registered:

on ‎01-08-2023 12:45

on ‎01-08-2023 12:45

We are all customers here and cannot access accounts. 

There is nobody from O2 who will read you post and threat to leave

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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