Solved: I want to upgrade tarriff

Anonymous · ‎12-11-2016

Why when I want to upgrade can I not get the £12.50 deal being offered... instead you theives want £15.19... after being a loyal customer for 3 years shouldn't we be offered the cheaper option. At this moment in time I am seriously thinking you can put your £15.19 were the sun don't shine and I will find somewhere else to receive my money.

MI5 · ‎12-11-2016

You would need to ask CS http://www.o2.co.uk/contactus as you are only talking to other customers here so we have no access to your account.
I can't see why you shouldn't get the same offers though but without more info I couldn't say for sure.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎12-11-2016

You would need to ask CS http://www.o2.co.uk/contactus as you are only talking to other customers here so we have no access to your account.
I can't see why you shouldn't get the same offers though but without more info I couldn't say for sure.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gindygoo · ‎12-11-2016

Could it be that the deal price is reduced from the bill as a bolt on like we've seen lots of times before @MI5 ?

MI5 · ‎12-11-2016

It's possible, but I have no idea what "deal" the OP is referring to tbh.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gindygoo · ‎12-11-2016

True @MI5. I wonder if a mention would help get us more info..

@Anonymous what deal were you referring to, and have you already taken out a contract?

O2

I want to upgrade tarriff

Roaming

Which carrier

Apple Watches bought directly from Apple

Device and air plan

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