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I want to upgrade but What does this mean please?

cheesecake
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Upgrade to a tablet and you’ll switch to a data only tariff. This means that once you’ve completed your upgrade, your phone will stop being able to send and receive calls and texts over the network.

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MI5
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You're welcome @cheesecake 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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View solution in original post

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Enlli
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The tablet will use a data only SIM. Your original SIM will disconnect so you won't be able to use your phone unless you replace it with a new contract or a SIM from another network.

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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cheesecake
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Whats the point of this forum then?

 

This is not an account query, its a message on the selling page.😡

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MI5
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@cheesecake 

It's a forum of customers who can give you their opinion based on experience and knowledge.

It is not O2 customer service, hence no account access.

Your original question was answered, in such, you will lose phone network access as your account will be changed to a data only type tablet account instead of a phone account.

If you wish to retain your phone as it is, you need to apply for an additional tablet account to run alongside your phone account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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cheesecake
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MI5 thanks 

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MI5
Level 94: Supreme
  • 145225 Posts
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Registered:

You're welcome @cheesecake 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 7
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jonsie
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