Solved: I want to switch

Mariaa · ‎05-03-2023

Hello

My contract expires on 4th of April and I want to switch to sim only plan. How can I do that?

MI5 · ‎05-03-2023

You need to upgrade to a sim only plan Guide: Upgrading Your O2 Phone

Follow the guide but choose sim only rather than a device plan.

Your number will transfer automatically so no need to port or migrate your number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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pgn · ‎05-03-2023

All info here, @Mariaa - Guide: Migration & porting into O2

Good luck!

Links to O2 Social Media Team here

MI5 · ‎05-03-2023

@Mariaa

You need to upgrade to a sim only plan Guide: Upgrading Your O2 Phone

Follow the guide but choose sim only rather than a device plan.

Your number will transfer automatically so no need to port or migrate your number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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