I want to put a cap limit on my phone

[Anonymous]

I want to put a cap limit on my phone so that I do not exceed my monthly allowance

how do I do this?

I keep waking up at the end of the month with high bills

[personal information removed. Please please do not post personal details ]

[MI5 · Accepted solution]

You can't do that with o2 I'm afraid.
You can download to MyO2 app to keep track of usage or look at other networks such as Tesco when your contract is up for renewal.

[Anonymous]

It is your responsibility to keep check of your allowances. O2 do not do capping. You can check your bill & allowances in myo2 

https://accounts.o2.co.uk/auth?sendTo=https%3A%2F%2Fmymobile.o2.co.uk%2F&failureUrl=https%3A%2F%2Fmy...

[Marjo]

Hey @Anonymous, welcome to the forum!

We had an idea posted in our Ideas Section last year by our community members about capped plans (see here). It's not something that O2 is planning on doing at the moment, however there are some other options being explored to help limit any potential over-spending. If we get anymore info on this, we'll let you know.

[Curr946]

I still think its short sighted not to take this idea forward, seeing as even more providers are now doing this, talktalk mobile, tesco, sky just to name a few

[jonsie]

I agree. Mind you with out of allowance calls costing as much as 55p a minute I can understand O2's unwillingness to lose a substantial income.