Solved: I want to leave please make it easy

Angryangrymob · ‎16-02-2022

Hi

i want to terminate my contract. Gave pac to new network provider and since then I can’t get into the app, it’s impossible to find a phone number to call you. Can you confirm if my contract is terminated?

MI5 · ‎16-02-2022

@Angryangrymob

Your O2 contract is cancelled when the new network processes your PAC request.

You can't have the same number on 2 different networks.

No access to your MyO2 also confirms that you don't have an active account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Bambino · ‎16-02-2022

@Angryangrymob All numbers for O2 are here: Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

MI5 · ‎16-02-2022

@Angryangrymob

Your O2 contract is cancelled when the new network processes your PAC request.

You can't have the same number on 2 different networks.

No access to your MyO2 also confirms that you don't have an active account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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