on 18-06-2021 12:07
want to webchat with an advisor about upgrading my device, on web chat. None of the "Contact Us" pages give me any way to do that. Where the hell do I go. This is to O2's advantage to retain a customer. The only benefit to me is convenience (I could pay off my existing plan now, and my air time is out of contract, so the option to move to another provider is not unavailable to me).
Solved! Go to Solution.
on 18-06-2021 14:00
on 18-06-2021 14:00
Browse round the online shop and Live Chat usually pops up there.
Veritas Numquam Perit
on 18-06-2021 13:51
Chat link is here https://www.o2.co.uk/contactus
on 18-06-2021 13:54
on 18-06-2021 13:54
Thank you, but that just takes me to where I started with no webchat option (other than the autobot, who is no help at all)
on 18-06-2021 14:00
on 18-06-2021 14:00
Browse round the online shop and Live Chat usually pops up there.
Veritas Numquam Perit
on 18-06-2021 14:01
on 18-06-2021 14:01
I love a workaround, I'll give it a go
on 18-06-2021 14:02
on 18-06-2021 14:02
on 18-06-2021 14:09
on 18-06-2021 14:09
From the link I gave you.........
on 18-06-2021 14:19
on 18-06-2021 14:19
Whaddya know, just hanging around did it. On to them now, thank you
on 18-06-2021 14:24
on 18-06-2021 14:24