want to webchat with an advisor about upgrading my device, on web chat. None of the "Contact Us" pages give me any way to do that. Where the hell do I go. This is to O2's advantage to retain a customer. The only benefit to me is convenience (I could pay off my existing plan now, and my air time is out of contract, so the option to move to another provider is not unavailable to me).
Solved! Go to Solution.
Chat link is here https://www.o2.co.uk/contactus
From the link I gave you.........
Track usage, upgrade and get support with the My O2 appDownload My O2