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I want to change my payment date

jackiewalls
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I would like to changed my billing date
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gmarkj
Level 59: Quartermaster
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You need to call customer services and ask them to change the date.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jackiewalls
Level 1: Joiner
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Registered:
I want to change my billing date for my SIM and my partners sim
Message 2 of 4
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gmarkj
Level 59: Quartermaster
  • 8925 Posts
  • 90 Topics
  • 703 Solutions
Registered:
You need to call customer services and ask them to change the date.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 4
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MI5
Level 94: Supreme
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Registered:

@jackiewalls 

Numbers you need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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