cancel
Showing results for 
Search instead for 
Did you mean: 

I want to change my pay as you go SIM to contract based

Aligetirahulkum
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My self Rahul Kumar aligeti

I want to change my pay as you go SIM to contract based so please convert that 

 

Message 1 of 2
6,739 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Aligetirahulkum 

You need to apply for a sim only contract first and then if successful, you can transfer your number.

Switching your number from Pay As You Go to Pay Monthly

Fill in the keep my number form. You'll need your temporary Pay Monthly number from your O2 confirmation email or sim pack. We’ll transfer your number within one working day (Monday-Friday, 9am-5pm, excluding bank holidays). If we receive your code after 5pm, you’ll switch within two working days.

On the day of the switch, your Pay As You Go sim will lose signal. When this happens, put your Pay Monthly sim in your phone. If you don't have signal, switch your phone off and on every couple of hours until you get a signal. If you still don't have signal by 6pm, contact us.

Texts and picture messaging can take up to 24 hours to work after the switch.

If your Pay As You Go balance is under £350, it will be transferred to your Pay Monthly account when you receive your second bill. If you're entitled to a loyalty bonus, up to £550, we'll add credit to your fourth bill.

You should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
6,736 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Aligetirahulkum 

You need to apply for a sim only contract first and then if successful, you can transfer your number.

Switching your number from Pay As You Go to Pay Monthly

Fill in the keep my number form. You'll need your temporary Pay Monthly number from your O2 confirmation email or sim pack. We’ll transfer your number within one working day (Monday-Friday, 9am-5pm, excluding bank holidays). If we receive your code after 5pm, you’ll switch within two working days.

On the day of the switch, your Pay As You Go sim will lose signal. When this happens, put your Pay Monthly sim in your phone. If you don't have signal, switch your phone off and on every couple of hours until you get a signal. If you still don't have signal by 6pm, contact us.

Texts and picture messaging can take up to 24 hours to work after the switch.

If your Pay As You Go balance is under £350, it will be transferred to your Pay Monthly account when you receive your second bill. If you're entitled to a loyalty bonus, up to £550, we'll add credit to your fourth bill.

You should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
6,737 Views