on 02-02-2021 12:47
My phone has broken (getting a new sim-free one), I have an unlimited calls,texts + 3GB data month contract (£19.00).
I saw a sim-only plan that is unlimited calls,texts + 6GB allowance for only £10.00.
How would I go about switching to that offer without changing my sim (I don't want to change my number).
_________
When I choose "change tariff" on O2 site it's only offering higher paying contracts, which is ridiculous.
I can't seem to find a live chat option either, it's well hidden.
Thanks!
Solved! Go to Solution.
on 02-02-2021 12:49
You need to go to your upgrade options and choose sim only.
You can only do this if you have reached the minimum term of your current contract.
on 02-02-2021 12:49
You need to go to your upgrade options and choose sim only.
You can only do this if you have reached the minimum term of your current contract.
02-02-2021 12:52 - edited 02-02-2021 12:54
02-02-2021 12:52 - edited 02-02-2021 12:54
Deleted by me
Veritas Numquam Perit
on 02-02-2021 13:07
on 02-02-2021 13:07
on 02-02-2021 13:19
on 02-02-2021 13:19
You can only upgrade if you have reached your minimum term.
Scroll down in your MyO2.
on 02-02-2021 13:21
on 02-02-2021 13:21