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I want to cancel one of my accounts

Dani2020
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I want to cancel my mobile broadband account but I am getting very frustrated that I can’t get through to anyone to sort this.
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jonsie
Level 94: Supreme
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Guide: Cancelling Your Contract 

For more information

You need to call customer service
Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose the fraud option if necessary

More numbers to try

Guide: Coronavirus Community Help and Support 

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jonsie
Level 94: Supreme
  • 95771 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Guide: Cancelling Your Contract 

For more information

You need to call customer service
Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose the fraud option if necessary

More numbers to try

Guide: Coronavirus Community Help and Support 

Message 2 of 4
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b4u2
Level 8: Talented
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Call them up
Message 3 of 4
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jonsie
Level 94: Supreme
  • 95771 Posts
  • 612 Topics
  • 7137 Solutions
Registered: