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I want to cancel my order and return / destroy the Sim card.

PRM
Level 1: Joiner
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My name is Peter Mills. I want to cancel my order  and return/destroy the Sim card. The order was arranged on the 17/5/22. This is a pay monthly sim.

I have email this to the complaints area as I was struggling to find how to cancel on the website.

The phone call did not make it clear this was a new phone sim and I struggled to understand what was being said to me.

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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madasaf1sh
Level 67: Unsung hero
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@PRM 

 

This is not customer services and you need to contact them on 0344 809 0202 to cancel the contract.

 

Full details are here 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5613 Posts
  • 32 Topics
  • 1807 Solutions
Registered:

@PRM 

 

This is not customer services and you need to contact them on 0344 809 0202 to cancel the contract.

 

Full details are here 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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PRM
Level 1: Joiner
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deleted

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madasaf1sh
Level 67: Unsung hero
  • 5613 Posts
  • 32 Topics
  • 1807 Solutions
Registered:

@PRM 

 

o2 will not contact you from here...  And this is not Customer Services.

Please remove your mobile number from this post as you are liable for any spam or scams that your number is used for. 

 

Post flagged.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 4 of 4
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