cancel
Showing results for 
Search instead for 
Did you mean: 

I want to cancel my order and return / destroy the Sim card.

PRM
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My name is Peter Mills. I want to cancel my order  and return/destroy the Sim card. The order was arranged on the 17/5/22. This is a pay monthly sim.

I have email this to the complaints area as I was struggling to find how to cancel on the website.

The phone call did not make it clear this was a new phone sim and I struggled to understand what was being said to me.

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Message 1 of 4
1,059 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12425 Posts
  • 80 Topics
  • 3273 Solutions
Registered:

@PRM 

 

This is not customer services and you need to contact them on 0344 809 0202 to cancel the contract.

 

Full details are here 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 4
1,054 Views
3 REPLIES 3

madasaf1sh
Level 78: King of Kings
  • 12425 Posts
  • 80 Topics
  • 3273 Solutions
Registered:

@PRM 

 

This is not customer services and you need to contact them on 0344 809 0202 to cancel the contract.

 

Full details are here 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
1,055 Views

PRM
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

deleted

Message 3 of 4
1,053 Views

madasaf1sh
Level 78: King of Kings
  • 12425 Posts
  • 80 Topics
  • 3273 Solutions
Registered:

@PRM 

 

o2 will not contact you from here...  And this is not Customer Services.

Please remove your mobile number from this post as you are liable for any spam or scams that your number is used for. 

 

Post flagged.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
1,050 Views