Solved: I want to cancel my contract

Davidg521 · ‎27-09-2017

I there,

my contract is up on October 3rd 2017 & I wish to cancel my contract .

My financial circumstances have changed & I could not afford to upgrade to a new phone & contract. I would like to still keep my existing phone number.

i am a BT customer so I am going for a sim only plan with BT when my 02 contract is up.

kind Regards,

David Gourley

MI5 · ‎27-09-2017

Hi, you need to follow the help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-09-2017

Hi, you need to follow the help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-09-2017

Information on taking your number with you

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

I want to cancel my contract

Porting my number from another network

What is the Executive team?

Travel - pay monthly SIM only

Scams + impersonating VirginO2 + account control l...

Re: EveryoneChinese Voicemails