Re: I want to cancel my account but there is seemi...

Dex · ‎21-04-2020

Hi,

How/who do I contact to terminate my account.

Many thanks

Mark

Its ok after I posted this I got access to the board and found the answer.

thanks

jonsie · ‎21-04-2020

Glad you found the nswer @Dex

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Aj83 · ‎21-04-2020

Is there a way to cancel an O2 contract within 14 days online rather than on the phone with customer service?

MI5 · ‎21-04-2020

@Aj83

You need to call https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Aj83 · ‎21-04-2020

Thanks for the information I assume this applies to a SIM only contract as well? What number is best to call CS?

MI5 · ‎21-04-2020

@Aj83

Yes it does.

Try any / all numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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