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I’ve paid my bill but your still blocking me from calling and using my phone without Wi-Fi, and it i

Archie1
Level 1: Joiner
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on ‎30-11-2021 20:38

on ‎30-11-2021 20:38

I paid my bill 3 days ago, you’re still blocking me from calling nd using the internet without Wi-Fi and it is taking forever to get through to anyone

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Archie1
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on ‎30-11-2021 20:39

on ‎30-11-2021 20:39

What can I do

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MI5
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on ‎30-11-2021 21:01

on ‎30-11-2021 21:01

@Archie1 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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