If you wait for the system to catch up it can take a couple of days for the payment to clear @Georgialewis
Should you need it on sooner, you will need to speak to the Payment Management team.
Their direct number is
0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
It would be worth getting a DD set up to avoid this happening again.
Guide: How to Pay Your Bill (Contract)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
