I use face recognition and a pin but have forgot my pin and can't unlock phone

Jude-cornwall · ‎15-01-2020

Is there another solution to opening my phone as going onto the o2 site I have to put in a code they send to my phone to verify it's me getting onto my account!

MI5 · ‎04-04-2012

@Jude-cornwall

If it's an android phone, keep entering a pin around 10 times and phone will give you the option to reset with your google account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Marjo · ‎23-07-2014

Hey @Jude-cornwall , did you manage to unlock your phone in the end? It would be lovely to hear how you're getting on.

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I use face recognition and a pin but have forgot my pin and can't unlock phone

Re: I use face recognition and a pin but have forgot my pin and can't unlock phone

Re: I use face recognition and a pin but have forgot my pin and can't unlock phone